Shipping Policy

📦 Shipping & Parcel Journey Info 🗺️

Woohoo! Can’t wait for your lunorahome™ haul to arrive? We totally get the excitement! Here is the full rundown on how we pack, ship, and send your treats straight to your doorstep! 🚚✨

⏰ Part 1: Warehouse Handling & Packing Magic

⏱️ How quick do you guys pack my order?

The second your payment goes through, our amazing team at our main dispatch hub in China jumps right into action! 🏭

• ⚙️ Fulfillment Window: Give us roughly 2 to 3 business days to carefully check and pack your order (note: our packing crew takes a breather on weekends and major holidays!).

• 🚀 Off It Goes: Your box officially heads out the very next day after packing is complete!

• 🚨 Uh-oh! Address Check Warning: For your safety, once you hit "Place Order", shipping addresses are locked in automatically! Please double-check every single letter at checkout before clicking pay!

🇺🇸 Part 2: US Delivery Tiers & Rates 🛒

We love making delivery super easy and affordable for all our US shoppers! Pick the speed that suits your vibe:

🚚 Delivery Method	💸 Postage Cost	⏱️ Estimated Transit
📮 USPS Standard	FREE on orders over $70! (Otherwise just $5.95)	10–20 Business Days
📦 USPS Priority	$10.95 Flat Rate	10–20 Business Days
⚡ USPS Express	$34.95 (Be sure to order before 12 PM CST!)	10–20 Business Days
🚛 UPS Ground / Express	Dynamic rate calculated by parcel weight ⚖️	Varies by location

🌍 Part 3: Worldwide & International Shipping ✈️

Got an address outside the US? Yippy! We ship to almost every corner of the globe! 🌎

All cross-border orders are dispatched directly from our primary manufacturing facility in China. Your final postage cost is automatically calculated at checkout based on destination and package weight!

📮 Available Courier Choices:

• 📨 USPS First Class International

  (🎉 Bingo! Score FREE International Shipping whenever your cart hits $250+!)

• 🚛 UPS Standard

• ⚡ UPS Worldwide Expedited

• 🚀 UPS Worldwide Saver

• 🟡 DHL Express Worldwide

🛃 Friendly Reminder About Customs & Import Duties:

International transit generally takes around 10–20 business days, depending on how fast your local customs officers process incoming packages.

Please note: Any import taxes, VAT, or local customs fees imposed by your home country are the customer’s responsibility. Thank you so much for your sweet understanding! ❤️

🏢 Need Help Tracking Your Package? Reach Out!

If you haven't received your tracking updates after 5 business days, reach out to our support squad anytime:

• 🏷️ Brand Owner: lunorahome™

• 🏭 Company Name: Zouping Astro-Sunshine Textile Co., Ltd.

• 📍 Address: At the 4th floor of chamber of commerce and industry buiding west road of square zouping

• 📞 Phone: 86-543-4323368

• ✉️ Support Email: service@himilknatureus.com